About Did They Pay?
Did They Pay? is a public-service program of Enlightened Life Fellowship (ELF), a nonprofit organization. ELF operates Did They Pay? as part of its public-service commitments; this is not a separate third-party project merely sponsored by ELF. The directory is independent of the private health insurers, government healthcare programs, and claims/payment contractors it covers. Patients and healthcare professionals can report what happened when these organizations were asked to authorize treatment, process a medical claim, or pay for care.
Enlightened Life Fellowship operates and administers Did They Pay?, including its website, policies and original editorial content. Reviews and ratings are independently submitted by visitors. Those submissions are not independently verified by ELF and are not ELF’s findings or endorsements of the allegations they contain.
We cover private health insurers as well as Original Medicare, state Medicaid and CHIP programs, VA healthcare, TRICARE, and the third-party administrators that handle claims, authorizations, provider networks, and reimbursement. These organizations have different responsibilities. We keep government programs separate from their contractors so visitors can identify who was involved.
When patients need coverage and medical professionals provide care, the payment and authorization system should be accountable to both. Our central question is simple: When the claim came due, did they pay?
Anonymous reviews are submitted without mandatory accounts, legal names, or email addresses and normally publish automatically after automated technical and spam checks. Reports are self-reported, not individually verified. Positive and negative experiences are welcome, but site ratings are not scientific measurements of an organization’s overall payment or denial rate.
Explore the healthcare payer directory, share your experience, or add a missing healthcare payer. Please follow our review guidelines and never include patient-identifying medical information.