Did They Pay?

Independent Health (New York)

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Independent Health (New York)

Private Health Insurance Companies

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Organization: Independent Health (New York). Role: Regional health insurer offering individual, employer, Medicare Advantage and New York state-sponsored plans. Service area: Western New York, dependent on plan. Exact products, eligibility and coverage depend on current contracts and plan documents.

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Official source: Independent Health (New York) official site.

Payer Accountability Report Card

Listed payer or program: Independent Health (brand; issuer-specific data below) · Scope: New York; plan and legal issuer vary

Verified public metrics and source references; these measures are not interchangeable.
Measure Reported value Year and source
NY DFS complaints closed 4 NY DFS 2025 Consumer Guide — 2024 Complaints, printed p. 5 (2024) · New York HMO; Independent Health Association, Inc. only; excludes other Independent Health entities, Medicare and Medicaid
NY DFS complaints upheld 0 NY DFS 2025 Consumer Guide — 2024 Complaints, printed p. 5 (2024) · New York HMO; Independent Health Association, Inc. only; excludes other Independent Health entities, Medicare and Medicaid
NY DFS upheld complaints per $1M premiums 0.0000 NY DFS 2025 Consumer Guide — 2024 Complaints, printed p. 5 (2024) · New York HMO; Independent Health Association, Inc. only; excludes other Independent Health entities, Medicare and Medicaid
NY DFS reported premiums 262.75 million USD NY DFS 2025 Consumer Guide — 2024 Complaints, printed p. 5 (2024) · New York HMO; Independent Health Association, Inc. only; excludes other Independent Health entities, Medicare and Medicaid
NY DFS complaints closed 3 NY DFS 2025 Consumer Guide — 2024 Complaints, printed p. 6 (2024) · New York EPO/PPO and commercial business; Independent Health Benefits Corporation only; excludes other Independent Health entities, Medicare and Medicaid
NY DFS complaints upheld 0 NY DFS 2025 Consumer Guide — 2024 Complaints, printed p. 6 (2024) · New York EPO/PPO and commercial business; Independent Health Benefits Corporation only; excludes other Independent Health entities, Medicare and Medicaid
NY DFS upheld complaints per $1M premiums 0.0000 NY DFS 2025 Consumer Guide — 2024 Complaints, printed p. 6 (2024) · New York EPO/PPO and commercial business; Independent Health Benefits Corporation only; excludes other Independent Health entities, Medicare and Medicaid
NY DFS reported premiums 696.03 million USD NY DFS 2025 Consumer Guide — 2024 Complaints, printed p. 6 (2024) · New York EPO/PPO and commercial business; Independent Health Benefits Corporation only; excludes other Independent Health entities, Medicare and Medicaid
Regulator-confirmed complaints 0 NY DFS 2025 Consumer Guide — 2024 Prompt Pay Complaints, printed p. 11 (2024) · 2024 New York EPO/PPO and commercial business; Independent Health Benefits Corporation legal issuer only; NY DFS upheld prompt-payment complaints (late claims processing), not overall complaints or claims-denial rate; excludes affiliates, Medicare and Medicaid
Regulator-confirmed complaints 0 NY DFS 2025 Consumer Guide — 2024 Prompt Pay Complaints, printed p. 10 (2024) · 2024 New York HMO; Independent Health Association, Inc. reporting row only; NY DFS upheld prompt-payment complaints; excludes EPO/PPO, Medicare, Medicaid and other affiliates

Measures may cover different plans, years and jurisdictions. External quality ratings, government complaint findings and anonymous Did They Pay? reviews describe different things. An absence of reported data does not mean zero complaints or zero denials.

Reviews and payment experiences

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