Review a Healthcare Payer

Patients and healthcare professionals have an equal voice. Tell us what happened when a private health insurer, government healthcare program, or claims administrator was responsible for coverage, treatment authorization, processing your claim, or making a payment.

No account. No name. No email. Reviews are submitted anonymously and published automatically when they pass basic automated security and spam checks. They are self-reported and not individually verified.

Before reviewing, identify the organization actually responsible. For example, Medicare and its claims contractor are different entities, as are VA Community Care and its regional administrators. Do not include patient names, dates of birth, contact information, member or policy IDs, medical-record or claim numbers, medical records, or identifiable diagnoses. Automated safeguards may reject recognizable identifiers but cannot detect every privacy risk. Hosting and spam systems may process technical information.

Before you submit: Your review may be published publicly after automated checks; we do not routinely verify its accuracy. Describe what you personally know, do not include identifying medical information, and avoid unsupported accusations. Please read our Terms of Use and Review Guidelines.

What your star rating means: Your 1–5 star score describes your own experience, not a verified insurer-wide claim-payment or denial rate. A payer with no published reviews is unrated, not poorly rated. Highest/lowest ranking requires at least 10 published reviews. How reviews and ratings work.

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Find your healthcare payerChoose a matching directory listingSelect a healthcare payer…Absolute Total Care — Private Health Insurance CompaniesAcentra Health (Medicare Quality Improvement Contractor) — Claims Administrators and Healthcare Payment ContractorsAetna — Private Health Insurance CompaniesAetna Better Health of Florida — Private Health Insurance CompaniesAetna Better Health of Maryland — Private Health Insurance CompaniesAetna Better Health of Virginia — Private Health Insurance CompaniesAHCCCS (Arizona Medicaid) — Government Healthcare ProgramsAlabama Medicaid — Government Healthcare ProgramsAlaska Medicaid — Government Healthcare ProgramsAlignment Health Plan — Private Health Insurance CompaniesALL Kids (Alabama CHIP) — Government Healthcare ProgramsAll Kids (Illinois Children’s Health Coverage) — Government Healthcare ProgramsAlliance Health (North Carolina Tailored Plan) — Private Health Insurance CompaniesAmbetter Health — Private Health Insurance CompaniesAmeriHealth Caritas Delaware — Private Health Insurance CompaniesAmeriHealth Caritas District of Columbia — Private Health Insurance CompaniesAmeriHealth Caritas Louisiana — Private Health Insurance CompaniesAmeriHealth Caritas New Hampshire — Private Health Insurance CompaniesAmeriHealth Caritas North Carolina — Private Health Insurance CompaniesAmeriHealth Caritas Ohio — Private Health Insurance CompaniesAmeriHealth Caritas Pennsylvania — Private Health Insurance CompaniesAmida Care (New York) — Private Health Insurance CompaniesAnthem — Private Health Insurance CompaniesAnthem HealthKeepers Plus — Private Health Insurance CompaniesArizona Complete Health — Private Health Insurance CompaniesArkansas Blue Cross and Blue Shield — Private Health Insurance CompaniesArkansas Medicaid — Government Healthcare ProgramsARKids First B (Arkansas CHIP) — Government Healthcare ProgramsAvMed — Private Health Insurance CompaniesBadgerCare Plus (Wisconsin Medicaid) — Government Healthcare ProgramsBanner – University Family Care — Private Health Insurance CompaniesBlue Cross & Blue Shield of Mississippi — Private Health Insurance CompaniesBlue Cross & Blue Shield of Rhode Island — Private Health Insurance CompaniesBlue Cross and Blue Shield of Alabama — Private Health Insurance CompaniesBlue Cross and Blue Shield of Illinois — Private Health Insurance CompaniesBlue Cross and Blue Shield of Kansas — Private Health Insurance CompaniesBlue Cross and Blue Shield of Kansas City (Blue KC) — Private Health Insurance CompaniesBlue Cross and Blue Shield of Louisiana (Louisiana Blue) — Private Health Insurance CompaniesBlue Cross and Blue Shield of Minnesota — Private Health Insurance CompaniesBlue Cross and Blue Shield of Montana — Private Health Insurance CompaniesBlue Cross and Blue Shield of Nebraska — Private Health Insurance CompaniesBlue Cross and Blue Shield of New Mexico — Private Health Insurance CompaniesBlue Cross and Blue Shield of North Carolina — Private Health Insurance CompaniesBlue Cross and Blue Shield of Oklahoma — Private Health Insurance CompaniesBlue Cross and Blue Shield of Texas — Private Health Insurance CompaniesBlue Cross Blue Shield of Arizona — Private Health Insurance CompaniesBlue Cross Blue Shield of Massachusetts — Private Health Insurance CompaniesBlue Cross Blue Shield of Michigan — Private Health Insurance CompaniesBlue Cross Blue Shield of North Dakota — Private Health Insurance CompaniesBlue Cross Blue Shield of Wyoming — Private Health Insurance CompaniesBlue Cross Complete of Michigan — Private Health Insurance CompaniesBlue Cross of Idaho — Private Health Insurance CompaniesBlue Shield of California — Private Health Insurance CompaniesBlue Shield of California Promise Health Plan — Private Health Insurance CompaniesBlueCross BlueShield of South Carolina — Private Health Insurance CompaniesBlueCross BlueShield of Tennessee — Private Health Insurance CompaniesBlueCross BlueShield of Vermont — Private Health Insurance CompaniesBuckeye Health Plan (Ohio) — Private Health Insurance CompaniesC2C Innovative Solutions (Medicare Appeals Contractor) — Claims Administrators and Healthcare Payment ContractorsCalViva Health — Private Health Insurance CompaniesCapital Blue Cross — Private Health Insurance CompaniesCapital District Physicians’ Health Plan (CDPHP) — Private Health Insurance CompaniesCareFirst BlueCross BlueShield — Private Health Insurance CompaniesCareFirst Community Health Plan of Maryland — Private Health Insurance CompaniesCareOregon — Private Health Insurance CompaniesCareSource — Private Health Insurance CompaniesCarolina Complete Health — Private Health Insurance CompaniesCenCal Health — Government Healthcare ProgramsCentral California Alliance for Health — Government Healthcare ProgramsCGS Administrators (Medicare Contractor) — Claims Administrators and Healthcare Payment ContractorsCGS Administrators LLC (Medicare Administrative Contractor) — Claims Administrators and Healthcare Payment ContractorsCHAMPVA (VA Family Health Benefits) — Government Healthcare ProgramsChild Health Plan Plus (Colorado CHIP) — Government Healthcare ProgramsChild Health Plus (New York) — Government Healthcare ProgramsCigna Healthcare — Private Health Insurance CompaniesClover Health — Private Health Insurance CompaniesCommonwealth Care Alliance — Private Health Insurance CompaniesCommunity Care Plan (Florida) — Private Health Insurance CompaniesCommunity First Health Plans (Texas) — Private Health Insurance CompaniesCommunity Health Choice — Private Health Insurance CompaniesCommunity Health Group Partnership Plan — Private Health Insurance CompaniesCommunity Health Plan of Washington — Private Health Insurance CompaniesConnecticut HUSKY B (CHIP) — Government Healthcare ProgramsCook Children’s Health Plan (Texas) — Private Health Insurance CompaniesCoordinated Care of Washington — Private Health Insurance CompaniesCotiviti GOV Services LLC (Medicare Recovery Audit Contractor) — Claims Administrators and Healthcare Payment ContractorsCoventBridge (USA) Inc. (Medicare Program Integrity Contractor) — Claims Administrators and Healthcare Payment ContractorsDelaware Healthy Children Program (CHIP) — Government Healthcare ProgramsDelaware Medicaid — Government Healthcare ProgramsDenver Health Medical Plan — Private Health Insurance CompaniesDevoted Health — Private Health Insurance CompaniesDistrict of Columbia Medicaid — Government Healthcare ProgramsEmblemHealth — Private Health Insurance CompaniesEssence Healthcare — Private Health Insurance CompaniesExcellus BlueCross BlueShield — Private Health Insurance CompaniesExpress Scripts (TRICARE Pharmacy Contractor) — Claims Administrators and Healthcare Payment ContractorsFallon Health — Private Health Insurance CompaniesFAMIS (Virginia Children’s Health Insurance) — Government Healthcare ProgramsFidelis Care (New York) — Private Health Insurance CompaniesFirst Choice by Select Health of South Carolina — Private Health Insurance CompaniesFirst Coast Service Options (Medicare Contractor) — Claims Administrators and Healthcare Payment ContractorsFirst Coast Service Options Inc (Medicare Administrative Contractor) — Claims Administrators and Healthcare Payment ContractorsFlorida Blue — Private Health Insurance CompaniesFlorida Community Care LLC — Private Health Insurance CompaniesFlorida KidCare (CHIP) — Government Healthcare ProgramsFlorida Medicaid — Government Healthcare ProgramsGeisinger Health Plan — Private Health Insurance CompaniesGeorgia Medicaid — Government Healthcare ProgramsGold Coast Health Plan — Government Healthcare ProgramsHarvard Pilgrim Health Care — Private Health Insurance CompaniesHawaii Med-QUEST (Medicaid) — Government Healthcare ProgramsHawki (Iowa CHIP) — Government Healthcare ProgramsHealth Alliance Plan (HAP) — Private Health Insurance CompaniesHealth First Colorado (Colorado Medicaid) — Government Healthcare ProgramsHealth Net — Private Health Insurance CompaniesHealth New England — Private Health Insurance CompaniesHealth Plan of Nevada — Private Health Insurance CompaniesHealth Plan of San Mateo — Government Healthcare ProgramsHealthfirst (New York Health Plan) — Private Health Insurance CompaniesHealthPartners — Private Health Insurance CompaniesHealthy Blue Care Together (North Carolina) — Private Health Insurance CompaniesHealthy Blue of North Carolina — Private Health Insurance CompaniesHealthy Connections (South Carolina Medicaid) — Government Healthcare ProgramsHealthy Louisiana (Medicaid) — Government Healthcare ProgramsHealthy Montana Kids (CHIP) — Government Healthcare ProgramsHighmark Blue Cross Blue Shield — Private Health Insurance CompaniesHMSA (Blue Cross Blue Shield of Hawaii) — Private Health Insurance CompaniesHome State Health — Private Health Insurance CompaniesHorizon Blue Cross Blue Shield of New Jersey — Private Health Insurance CompaniesHumana — Private Health Insurance CompaniesHumana Healthy Horizons in Florida — Private Health Insurance CompaniesHumana Healthy Horizons of Virginia — Private Health Insurance CompaniesHumana Military (TRICARE East Contractor) — Claims Administrators and Healthcare Payment ContractorsHUSKY Health (Connecticut Medicaid) — Government Healthcare ProgramsIdaho Medicaid — Government Healthcare ProgramsIllinois Medicaid (HFS) — Government Healthcare ProgramsIndependence Blue Cross — Private Health Insurance CompaniesIndependent Health (New York) — Private Health Insurance CompaniesIndian Health Service Purchased/Referred Care (PRC) — Government Healthcare ProgramsIndiana Health Coverage Programs (Medicaid) — Government Healthcare ProgramsInland Empire Health Plan (IEHP) — Government Healthcare ProgramsInternational SOS Government Services (TRICARE Overseas) — Claims Administrators and Healthcare Payment ContractorsIowa Medicaid (IA Health Link) — Government Healthcare ProgramsIowa Total Care — Private Health Insurance CompaniesJai Medical Systems — Private Health Insurance CompaniesJohns Hopkins Health Plans — Private Health Insurance CompaniesKaiser Permanente — Private Health Insurance CompaniesKanCare (Kansas Medicaid) — Government Healthcare ProgramsKCHIP (Kentucky Children’s Health Insurance Program) — Government Healthcare ProgramsKentucky Medicaid — Government Healthcare ProgramsKern Family Health Care — Government Healthcare ProgramsKeystone First — Private Health Insurance CompaniesKidsCare (Arizona CHIP) — Government Healthcare ProgramsL.A. Care Health Plan — Private Health Insurance CompaniesLaCHIP (Louisiana CHIP) — Government Healthcare ProgramsLivanta LLC (Medicare Quality Improvement Contractor) — Claims Administrators and Healthcare Payment ContractorsLouisiana Healthcare Connections — Private Health Insurance CompaniesMaineCare (Maine Medicaid) — Government Healthcare ProgramsManaged Health Services (MHS Indiana) — Private Health Insurance CompaniesMaryland Children’s Health Program (MCHP) — Government Healthcare ProgramsMaryland Medicaid (Medical Assistance) — Government Healthcare ProgramsMaryland Physicians Care — Private Health Insurance CompaniesMass General Brigham Health Plan — Private Health Insurance CompaniesMassHealth (Massachusetts Medicaid) — Government Healthcare ProgramsMaximus, Inc. (Medicare QIC Appeals Contractor) — Claims Administrators and Healthcare Payment ContractorsMcLaren Health Plan — Private Health Insurance CompaniesMDwise — Private Health Insurance CompaniesMedi-Cal (California Medicaid) — Government Healthcare ProgramsMedica — Private Health Insurance CompaniesMedical Mutual of Ohio — Private Health Insurance CompaniesMedStar Family Choice — Private Health Insurance CompaniesMercy Care (Arizona) — Private Health Insurance CompaniesMeridian Health Plan (Illinois) — Private Health Insurance CompaniesMetroPlusHealth (NYC Health + Hospitals) — Government Healthcare ProgramsMichigan Medicaid — Government Healthcare ProgramsMIChild (Michigan CHIP) — Government Healthcare ProgramsMinnesota Medical Assistance (Medicaid) — Government Healthcare ProgramsMinnesotaCare — Government Healthcare ProgramsMississippi Children’s Health Insurance Program (CHIP) — Government Healthcare ProgramsMississippi Medicaid — Government Healthcare ProgramsMO HealthNet (Missouri Medicaid) — Government Healthcare ProgramsModa Health — Private Health Insurance CompaniesMolina Healthcare — Private Health Insurance CompaniesMolina Healthcare of Florida — Private Health Insurance CompaniesMolina Healthcare of Washington (Apple Health) — Private Health Insurance CompaniesMontana Medicaid — Government Healthcare ProgramsMountain Health CO-OP — Private Health Insurance CompaniesMountain Valley Health Plan — Government Healthcare ProgramsMVP Health Care — Private Health Insurance CompaniesNational Government Services (Medicare Contractor) — Claims Administrators and Healthcare Payment ContractorsNC Medicaid (North Carolina) — Government Healthcare ProgramsNebraska Medicaid — Government Healthcare ProgramsNebraska Total Care — Private Health Insurance CompaniesNeighborhood Health Plan of Rhode Island — Private Health Insurance CompaniesNetwork Health (Wisconsin) — Private Health Insurance CompaniesNevada Check Up (CHIP) — Government Healthcare ProgramsNevada Medicaid — Government Healthcare ProgramsNew Hampshire Medicaid — Government Healthcare ProgramsNew Mexico Medicaid (Turquoise Care) — Government Healthcare ProgramsNew York Essential Plan — Government Healthcare ProgramsNew York State Medicaid — Government Healthcare ProgramsNJ FamilyCare (New Jersey Medicaid) — Government Healthcare ProgramsNoridian Healthcare Solutions (Medicare Contractor) — Claims Administrators and Healthcare Payment ContractorsNoridian Healthcare Solutions LLC (Medicare Administrative Contractor) — Claims Administrators and Healthcare Payment ContractorsNorth Dakota Healthy Steps (CHIP) — Government Healthcare ProgramsNorth Dakota Medicaid — Government Healthcare ProgramsNovitas Solutions (Medicare Contractor) — Claims Administrators and Healthcare Payment ContractorsNovitas Solutions Inc (Medicare Administrative Contractor) — Claims Administrators and Healthcare Payment ContractorsOhio Medicaid — Government Healthcare ProgramsOptum Serve (VA Community Care Administrator) — Claims Administrators and Healthcare Payment ContractorsOregon Health Plan (OHP) — Government Healthcare ProgramsOriginal Medicare (Parts A and B) — Government Healthcare ProgramsOscar Health — Private Health Insurance CompaniesPacificSource Health Plans — Private Health Insurance CompaniesPalmetto GBA (Medicare Contractor) — Claims Administrators and Healthcare Payment ContractorsPalmetto GBA LLC (Medicare Administrative Contractor) — Claims Administrators and Healthcare Payment ContractorsPartners Health Management (North Carolina Tailored Plan) — Private Health Insurance CompaniesPartnership HealthPlan of California — Government Healthcare ProgramsPassport Health Plan by Molina Healthcare — Private Health Insurance CompaniesPeach State Health Plan — Private Health Insurance CompaniesPeachCare for Kids (Georgia CHIP) — Government Healthcare ProgramsPennsylvania CHIP — Government Healthcare ProgramsPennsylvania Medical Assistance (Medicaid) — Government Healthcare ProgramsPerformant Recovery, Inc. (Medicare Recovery Audit Contractor) — Claims Administrators and Healthcare Payment ContractorsPremera Blue Cross — Private Health Insurance CompaniesPresbyterian Health Plan — Private Health Insurance CompaniesPriority Health — Private Health Insurance CompaniesPriority Partners — Private Health Insurance CompaniesProvidence Health Plan — Private Health Insurance CompaniesQlarant Integrity Solutions LLC (Medicare UPIC) — Claims Administrators and Healthcare Payment ContractorsQuartz Health Benefit Plans Corporation — Private Health Insurance CompaniesQuartz Health Insurance Corporation — Private Health Insurance CompaniesQuartz Health Plan Corporation — Private Health Insurance CompaniesQuartz Health Plan MN Corporation — Private Health Insurance CompaniesRegence BlueCross BlueShield of Oregon — Private Health Insurance CompaniesRegence BlueShield (Washington) — Private Health Insurance CompaniesRegence BlueShield of Idaho — Private Health Insurance CompaniesRhode Island Medicaid — Government Healthcare ProgramsSafeGuard Services LLC (Medicare Program Integrity Contractor) — Claims Administrators and Healthcare Payment ContractorsSanford Health Plan — Private Health Insurance CompaniesSanta Clara Family Health Plan — Government Healthcare ProgramsSCAN Connections — Private Health Insurance CompaniesSCAN Health Plan — Private Health Insurance CompaniesSecurity Health Plan of Wisconsin — Private Health Insurance CompaniesSelect Health — Private Health Insurance CompaniesSentara Health Plans — Private Health Insurance CompaniesSharp Health Plan — Private Health Insurance CompaniesSilverSummit Healthplan — Private Health Insurance CompaniesSimply Healthcare Plans (Florida) — Private Health Insurance CompaniesSoonerCare (Oklahoma Medicaid) — Government Healthcare ProgramsSouth Dakota Children’s Health Insurance Program (CHIP) — Government Healthcare ProgramsSouth Dakota Medicaid — Government Healthcare ProgramsSummaCare — Private Health Insurance CompaniesSunflower Health Plan — Private Health Insurance CompaniesSunshine Health (Florida) — Private Health Insurance CompaniesSuperior HealthPlan (Texas) — Private Health Insurance CompaniesSutter Health Plus — Private Health Insurance CompaniesTennCare (Tennessee Medicaid) — Government Healthcare ProgramsTennessee CoverKids (CHIP) — Government Healthcare ProgramsTexas Children’s Health Insurance Program (CHIP) — Government Healthcare ProgramsTexas Children’s Health Plan — Private Health Insurance CompaniesTexas Medicaid — Government Healthcare ProgramsThe Health Plan (West Virginia) — Private Health Insurance CompaniesTRICARE (Military Health System) — Government Healthcare ProgramsTRICARE For Life — Government Healthcare ProgramsTrillium Community Health Plan — Private Health Insurance CompaniesTriWest Healthcare Alliance — Claims Administrators and Healthcare Payment ContractorsTufts Health Plan — Private Health Insurance CompaniesUCare — Private Health Insurance CompaniesUnitedHealthcare — Private Health Insurance CompaniesUnitedHealthcare Community Plan of Florida — Private Health Insurance CompaniesUnitedHealthcare Community Plan of North Carolina — Private Health Insurance CompaniesUnitedHealthcare Community Plan of Virginia — Private Health Insurance CompaniesUnitedHealthcare Community Plan of Washington — Private Health Insurance CompaniesUnivera Healthcare — Private Health Insurance CompaniesUPMC Health Plan — Private Health Insurance CompaniesUpper Peninsula Health Plan — Private Health Insurance CompaniesUtah Children’s Health Insurance Program (CHIP) — Government Healthcare ProgramsUtah Medicaid — Government Healthcare ProgramsVA Community Care Network — Government Healthcare ProgramsVA Direct Claims and Provider Payments — Government Healthcare ProgramsVA Foreign Medical Program (FMP) — Government Healthcare ProgramsVaya Health (North Carolina Tailored Plan) — Private Health Insurance CompaniesVermont Medicaid — Government Healthcare ProgramsVirginia Medicaid — Government Healthcare ProgramsWashington Apple Health (Medicaid) — Government Healthcare ProgramsWellcare (Centene Medicare Advantage) — Private Health Insurance CompaniesWellmark Blue Cross and Blue Shield — Private Health Insurance CompaniesWellpoint (Texas Medicaid and CHIP) — Private Health Insurance CompaniesWellpoint Federal (Medicare Administrative Contractor) — Claims Administrators and Healthcare Payment ContractorsWellpoint Maryland (HealthChoice) — Private Health Insurance CompaniesWellpoint Washington (Apple Health) — Private Health Insurance CompaniesWellSense Health Plan — Private Health Insurance CompaniesWest Virginia Children’s Health Insurance Program (WVCHIP) — Government Healthcare ProgramsWest Virginia Medicaid — Government Healthcare ProgramsWestern Health Advantage — Private Health Insurance CompaniesWisconsin Physicians Service Government Health Administrators (Medicare Administrative Contractor) — Claims Administrators and Healthcare Payment ContractorsWPS Government Services (Medicare and TRICARE For Life) — Claims Administrators and Healthcare Payment ContractorsWyoming Medicaid — Government Healthcare ProgramsZing Health — Private Health Insurance Companies

300 published healthcare payers available.

Payer missing? Add it to the directory.

I am a Choose your role…Patient / policyholderHealthcare professional

Claim outcome Choose the claim outcome…Paid as expectedPaid after a delayPartially paidDeniedAppealed and paidStill pendingOther

Rating (1 poor – 5 excellent) Choose your rating…1 / 52 / 53 / 54 / 55 / 5

Optional details for public accountability data

Choose only what you know. Do not include patient names, claim IDs, exact dates or medical records. These choices may appear with your anonymous review.

What was the main issue? Prefer not to say / not applicableClaim payment or reimbursementCoverage or claim denialPrior authorization or utilization reviewMedication or formulary accessAppeal or reconsiderationAdministrative or billing issueOther healthcare payer issue

How long did it take? Prefer not to say / not applicableNo delayLess than 30 days30–60 days61–90 daysMore than 90 daysStill waitingUnknown

What happened with an appeal? Prefer not to say / not applicableNo appeal filedAppeal pendingDenial upheldDecision overturned / appeal successfulPartially overturnedAppeal withdrawn or closedOutcome unknown

Experience

Do not post names, phone numbers, claim numbers, diagnoses or other identifying medical details. Reviews are anonymous and self-reported, not verified facts. Automated safeguards may reject submissions.

Publish my anonymous review

Your healthcare payer must have a directory listing. If it’s missing, add the payer first. Published qualifying reviews contribute to that listing’s GeoDirectory rating. Read the review guidelines.